Privacypolicy

Last updated: 8 October 2026

1. Who we are

Vantage Branding Pte. Ltd. ("Vantage", "we", "us") is a brand consultancy registered in Singapore. Our office is at 9 North Buona Vista Drive, #02-01, Metropolis Tower 1, Singapore 138588.

This policy covers personal data we collect through this website, email, phone calls and meetings. It also covers personal data in our client projects.

2. Personal data we collect

We collect only the personal data we need for the purposes in section 3. This includes:

• Enquiries: your name, company, email address, phone number, the type of enquiry and your message.
• Website visit details sent with an enquiry: the page you submitted the form from, the first page you visited, and the website that referred you.
• Client contacts: names, job titles and business contact details of people we work with.
• Research participants: names, roles and views shared in interviews, workshops and surveys we run for client projects.
• Suppliers and partners: business contact details and the details we need to pay them.

We also review publicly available business information about organisations that contact us, such as company websites and professional profiles. We use this to prepare for our reply.

3. Uses of personal data

• To reply to your enquiry and assess how we can help.
• To prepare proposals, quotations and contracts.
• To deliver our services, including brand research, strategy, identity and communications work.
• To manage our relationship with clients, suppliers and partners, including billing and payment.
• To support government grant applications, such as the Enterprise Development Grant, when a client asks us to.
• To send you insights or updates about our work, only if you have agreed to receive them.
• To meet our legal, accounting and regulatory obligations.

We do not sell personal data. We do not use it for any purpose we have not told you about without first asking for your consent.

4. Consent and withdrawal

You consent to our use of your personal data for the purposes above when you contact us. This includes submitting our contact form, sending us an email or giving us your business card.

You may withdraw your consent at any time by contacting our Data Protection Officer. We will stop using your personal data for that purpose within a reasonable time. If withdrawal means we can no longer provide a service, we will tell you before we act on it.

5. Sharing of personal data

We share personal data only when needed for the purposes above. This may include:

• Service providers that run our website contact form, email, file storage, video calls and lead management.
• Specialist partners we engage for a client project, such as research, photography, printing or web development partners.
• Our professional advisers, such as accountants, auditors and lawyers.
• Government agencies, when a client asks us to support a grant application, or when the law requires it.

We require these parties to protect personal data and to use it only for the work we give them.

6. Transfers outside Singapore

Some of our service providers store data on servers outside Singapore. When we transfer personal data overseas, we take steps to ensure the recipient protects it to a standard comparable to the PDPA. These steps include contractual terms with the provider.

7. Client project data

Clients sometimes give us personal data during a project, such as staff names or customer research records. We use this data only to deliver the project and only on the client's instructions. We return or delete it when the project ends, unless the client agrees otherwise.

8. Protection of personal data

We use reasonable security measures to protect personal data from unauthorised access, use, disclosure, loss or damage. These include password-protected accounts, two-factor authentication where available, encrypted connections and limits on who can access the data.

9. Retention of personal data

We keep personal data only while we need it for its original purpose. We may also keep it for legal and business reasons. Singapore law requires us to keep accounting and tax records for at least five years. When we no longer need personal data, we delete it or make it anonymous.

10. Accuracy, access and correction

Please tell us if your personal data changes so our records stay accurate.

You may ask for a copy of the personal data we hold about you. You may also ask for a record of our use and disclosure of it in the past year, or ask us to correct it. Please send your request to our Data Protection Officer. We will reply within 30 days. If we need more time, we will tell you when to expect our reply. We may charge a reasonable fee for an access request. We will tell you the fee before we process the request.

11. Cookies and browser storage

This website does not use advertising cookies, tracking pixels or third-party analytics.

When you visit the site, your browser stores the first page you visited and the website that referred you. This information stays in your browser's session storage and is deleted when you close the tab. We receive it only if you submit our contact form.

12. Data breaches

If a data breach occurs, we will assess it promptly. If the law requires it, we will notify the Personal Data Protection Commission and the people affected.

13. Contact our Data Protection Officer

Please contact our Data Protection Officer with any question, request or complaint about your personal data.

14. Changes to this policy

We may update this policy from time to time. We will publish the updated version on this page with a new date.